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I bought a car from them in July, 2015. Was told to be there by 1pm for delivery, 'You must stick to the appointment time!' (as I was unsure with Jersey Transit's problems that week). I was there at 12:30pm, car wasn't delivered to me until nearly 4:30pm. My time...
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1.3
I didn't like
  • Paul miller volkswagen
#755354
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Volkswagen Of America - E-Golf Volkswagen, stay away!!
I don't think this is just the dealership fault. It's Volkswagen fault. The entire company is a fraud! I bought a brand new e-Golf, Nov 2015. Drove it 4 days and broke! It's been 1 month in the shop and still not repaired. Volkswagen America answer (3rd week) - We will...
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1.0
I didn't like
  • I have had no responce
#747861
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This is a COMPLAINT. I purchased a Certified Pre-Owned 2012 Jetta SE from Halmark VW in TN about a year and a half ago and also purchased extended warrantee. I have had an ongoing issue with my horn not working and my windshield washer fluid pump not working...
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2.3
#745674
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I purchased my new GTI at 35miles, at 66k intake manifold problems in which "I had 100k warranty" the company said "its not covered" however they finally took care of the problem. 135k intake manifold problems, I took the car to a private shop after the service that I...
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I didn't like
  • Took down the complaint and gave me a reference number
#740996
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i bought a preowned VW tiquan 2010 for 23,000 at 55,000 miles timing chain broke and blew motor now 30,000 miles more windows been fogging up for years just to find out sunroof drains are no good 800 more dollars recall on fuel pump dealer never told me and its been...
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2.5
I liked
  • I am waiting to be contacted
I didn't like
  • I have had no responce
#740619
Reply to reviews
The Rewards cards and road side assistance is not sufficient.I have road side coverage with my insurance company,as do most people. Service repairs to our vehicles for free for three years is a better plan. I have a 2014 Passet and the quality materials used inside the...
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1.0
I didn't like
  • Misrepresenting equipment
#734015
Reply to reviews
Tried talking w customer service....no problem with CC or Passat according to VW. Im calling B.S.. my 2013 CCis so noisy, i thought the wheel brgs were going to freeze up! Tires are worthless..no adjustment is possible with alignment or camber..this is a class...
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Anonymous
Anonymous

still not resolved, volks came back and said it was our fault because we didnt service it right, although we did service the vehicle as per VW directions and mileage. STILL ...

ram8this
ram8this

I am on my cell and cannot access the terms of service, but to publish i had to check it off . I can only say how terribly disappointed I am....this is our second CC, and we ...

4.5
#728662
Reply to reviews
I have a 2012 CC Sport.I have had it for three years and have not had a oil leak or burned any oil in that time. About three months ago, VW replaced my timing chains.After two days, I noticed oil spots on my garage floor. I took it back to the dealership and John...
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I liked
  • I am waiting to be contacted
I didn't like
  • I have had no responce
#722325
Reply to reviews
I bought a vw passat2014 with 2000 miles on it from local toyota dealer Came to freehold vw for an oil change that i was told would be free only to be told too bad if you had come in 6 weeks earlier we would honored but its been longer than 15 mos " not our policy its...
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#711683
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Ms. Libby A: You tell me I need a lawyer to talk further with VW about this lemon you sold me, and have absolutely no clue about CA Lemon Law Statues?? For this I spent the past four days and four hours of my time on hold??? And you refuse to transfer me to your...
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Anonymous
Jimmy

They did the same thing to me and told me I would have a decision in 3-5 weeks and 7 weeks later they denied me what they knew a month previous. They claim they care about cu...

2.5
#711667
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