I keep hearing from people within the Volkswagen USA organization i.e. Katie Fox and the multiple non-caring individuals that have been so unprofessional in dealing with my situation! I should not have failed to meet my obligation. So I looked up obligation: an...Read more
We ordered our Jetta the beginning of July 2012. We were told it would take a week to get from another dealer. Took over 6 weeks. We got the car and 2 wks later, got light headed driving-it was 118 out & the exhaust system couldn't handle so was venting fumes back...Read more
I was promised by Jacob D. Region Case Manager A two monthe compensation to appear in my account which was promised to me on March 7, 2014. I have tried 1 million times to contact him but he just suddenly became invisible. It is now May 22, 2014 and nothing has...Read more
2012 Todo Sporrtwagon Review
I have a 2012 todo sporrtwagon that an animal at some of the wires , it has been 12 weeks and no sign of new harness and nobody can tell dealer when!!!
The new Jetta SW was taken into the dealership due to areas of the car that were not buffed (packaging glue?). When we went back to pick up the car the buffing was only partially completed and there was damage to the roof where something had been dropped on the car....Read more
we have an extended warranty with the insurance representative of vw-fidelity warranty services At that time in addition to the $2000 extended warranty, we also bought, for $795, coverage for "road hazard tire & wheel protection" after this winter, with NY road...Read more
we are struggling with VW .. our car is being held at the dealership for 2 month while we are still paying for it. very disappointing experience with Volkswagen of America. the brand new car that we leased in 06/30/2009 then bought in 04/13/ 2010. Our car is less than...Read more
was told when ordering a key for a 2010 jetta its 143.00, when I pick it up I will need the car to finish the programming... then when I got the key I was told it will be another 70 to program the key ... total ripoff and cannot return the key isn't returnable a custom...Read more
Vehicle turned off while making r /u turn, around 4,600 miles. BE has never heard of this before.really!! According to the dealer no problem found .few days after vehicle didn't start after 2 crank when brake release on D vehicle turned off .engine wiring harness...Read more
Volkwagon dealership was so lazy to help me when I called them about my dead car. And its the second time my car died because of some tech/computer problem with the vehicle. Ive been waiting for 3 hours during MN brutal winter for a tow truck. VW has horrible...Read more
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