filters
state:
Show
city:
Show
product:
Show
Coatzacoalcos, Ver Noviembre 6 2017 Volkswagen International Volkswagen México Distribuidora Volkswagen de México,S.A de C.V. Por este conducto, estoy comunicando la mala experiencia de adquirir un Vehí*** Volkswagen; para lo cual empezare a comentarles detalles del...
Read more
#1126767
Reply to reviews
My vehicle has been in and out of the shop since we had the last 4 years. The. It started breaking down on my wife on the freeway and we finally found out that it was the fuel pump module, we paid almost $500 to get it fix, then 2 weeks later it breaks down again. I...
Read more
1.1
#1129044
Reply to reviews
I purchased a 2018 Tiguan on September 28, 2017. I have never purchased a vehicle other than a GM and liked the Tiguan and the new warranty. After the purchase my credit union called me to inform of the shortage on the payoff. I contacted the dealership by phone...
Read more
1.0
I liked
  • I am waiting to be contacted
I didn't like
  • Being lied to about product
  • Poor customer servies
  • No response
#1126266
Reply to reviews

Volkswagen Of America - Froud

Volkswagen Of America
#1114455
Careful with this diler they gave me a car and now they take it away giving me a worse one. According to them they say that the car had greater damage and they signed for minor damage. Beware they are scammers. Especially Javier cared for him and Carlos
Comment
Show

Volkswagen Of America - Very understanding

Volkswagen Of America
#1111288
3.8
Details
Will contact me later Today or Monday
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Volkswagen Of America - Bad car maker

Volkswagen Of America
#1086135
1.0
Details
The key immobilize problem sometimes work on and off
Comment
Show
Staff

Volkswagen Of America - Worse company EVER

Volkswagen Of America
#1090521
Don't trust them. They sell Junk ...and lie and will NOT stand behind there JUNK
Comment
Show
received a recall on a 2008 Touareg for fuel pump flange. Before I could get the vehicle to a dealership, closest is 60 miles, vehicle stopped and wouldn’t stop. Got to a local shop, after troubleshooting and calling VW they advised fuel pump had failed. There are 2...
Read more
1.1
#1107665
Reply to reviews
What a shame... they force me to give my car back because of there lying and scaming. Said if there is no fix you are going to HAVE to give it back . Well i give it back the all of a sudden have a fix...WONT LET ME BUY MY CAR BACK. No bad VW screwed me over twice....
Read more
Anonymous
Anonymous

VW told me that on the phone, and that was a recorded conversation.

Anonymous
Anonymous

Exactly who told you that you HAD to turn in your VW? I still have mine, and I love it and am keeping it.

1.0
#1090335
Reply to reviews
I have been leasing my 2014 VW Passat TSI with for 3.5 years. My leasing experience was pretty good and m salesman was really awesome. I leased my car from Gaplin VW in Van Nuys, CA and felt really comfortable with my decision at that point in time. Throughout my...
Read more
2.5
I didn't like
  • Poor decsion making to resolve issues with customers
  • Poor customer servies
#1130643
Reply to reviews
Having recently purchased a new Volkswagen, our experience with the selling dealership was dreadful. They were dismissive and questioning about or concerns regarding delivery inspection information and the way in which our new vehicle was received when delivered. The...
Read more
Anonymous
Jasper2

Just how were you "damaged?" What were the accessories? Mats? First aid kit? Did you want these gift wrapped?I could understand that you thought things should have been ar...

1.0
I didn't like
  • Customer care
#1100207
Reply to reviews
I was billed for CarNet on a vehicle that was traded in. My rep at the dealer said everything would be cancelled because they turn in the vin number to VW. NOT TRUE!!@ I was just billed 199 for the CarNet automatic subscription. I called the day it was posted to my...
Read more
1.0
I didn't like
  • Customer service experience
  • Service supervisor and his excuse
  • Custimarer care
#1095851
Reply to reviews
I took my recalled 2009 EOS to VW Bethesda dealership on 5/9 . Not told in advance that if "software" failed, I would have to wait days (or weeks) for the ABS module that VW will have to replace. No Parts, no loaner car, demanded my car back in the same condition but...
Read more
3.4
I didn't like
  • Lies
  • Poor customer servies
#1045692
Reply to reviews
VW is keenly aware of its faulty window regulators on the EOS, yet will not take responsibility for its faulty production nor support an additional extended warrantee for repair beyond 2015. Nor will VW provide a channel for communication and process of customer...
Read more
1.0
I liked
  • Considerate phone repwindow
#1083715
Reply to reviews