While my vehicle was in for service, i received messages from my tracking app. that my vehicle was taken and driven all over town from 5:00PM till 9:00 am in the morning ( over 100 miles with speeds at or over 90mph ). When I called the dealership in the morning and asked if my vehicle was done - they told me no. I asked if my car was there, and they told me that it was out currently being tested.
When I told them that my tracking app showed my car in a subdivision in Detroit parked for several hours - they told me it would be ready tonight after 6:00 pm. No response to why my vehicle was taken from the dealership and driven - or by who.
every one should add a tracking app to their car if your VW is being serviced at the VW Service location in Farmington hills, Mi.
I am out raged as to who approved my car to be driven by a employee after hours for their personal use.
Product or Service Mentioned: Volkswagen Of America Car Repair.
Reason of review: Poor customer service.