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I bought a nice 2017 passat se tsi ,
Happy w the car , but one day wanted to check the tires pressure , I couldn't take off the cap off the pressure tires , was lock or stuck !
Went back to the dealer , maybe was a safety deal !?
The service guy after an hour , told me that the air cap cover were metal and the cap.on the tire were copper , that mean they were lock together , but for 120$ he can resolve the issue and change the caps !
Why I am responsible to pay on a vw car w 100% warranty, that I bought , now my choice are pay to put air on my tires ,
My wife bought 5 VW suv , and now me me ,
I.like to know if VW are willing to.loose 2 great customers for 120 $ , the dealership didn't care , about the CEO of VW !!??
Not happy about that !
Maybe I should trade my passat for a Chrysler or BMW!
Gilles h dault
But for 120$
Monetary Loss: $120.
Preferred solution: Let the company propose a solution.
Volkswagen Of America Cons: Custimarer care.