New Reviewer

Update by user Mar 17, 2021

The Post falls dealer still has my car, however I did get a loaner last week so that helps a lot. Today They said they are waiting on a part.

Last week when I picked up the loaner car they claimed VW just gave them the ok to rebuild the top end of the engine. I feel like since they say the EPA system caused the motor to break, and they are rebuilding the motor it will just break again, since nothing was said of fixing the EPA system

Original review posted by user Feb 15, 2021

Took my car in Wednesday as it was towed in from a VW/European auto repair shop that told me my 2 piston was likely bad and my car a 2015 golf Tdi had several cods indicating a omissions issue that would be covered under warranty. So the Post Falls Idaho dealer got the car Wednesday called me on Friday to tell me they were going to look at it Saturday they called me once told me they needed to check the timing when I question him about details and how long it was taking he replied well you can take your car somewhere else very sniffly ,I called back you talk to another service manager and tell him that I was kind of upset that it had been taking them so long and they said they had to look at the timing and here we are its Monday they never called me back they still have my car and theyve done nothing!

User's recommendation: They are slow to be sure.

Preferred solution: Let the company propose a solution.

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