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Trading in my 2014 Jetta in February of 2017 and drove off with a 2017 Tiguan 7pr 8 months later they say that there is damage to the Jetta and miles over I New I was some miles over but I no I had no damage to the car it took them 7 months to get in touch with me then they send me power of attorney letter that had said sign I said I would sign it if they would fill in the blanks well anyway they said they repro my car because I was seven months behind the dealer sent in the 7 months but Volkswagen credit returned the check now they sent the car to auction and now I owe 16.000 dollars

Product or Service Mentioned: Volkswagen Of America Volkswagen Car Trade-In.

Reason of review: Poor customer service.

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