Because your recall for the car going crazy electronically will cost me $5000 to fix to replace AVS Module which I didn't have an issue with. We need some help here.
Loyal customer of 3 time VW owner. Since the module has to be replaced anyway because of the recall, we should not have to pay for it. Fallston, MD VW Dealer is trying to stick us for $5000 and a high interest credit option.
They should replace the module for free or at least a discount and refuse to anything.
They are not standing behind their recall. We are renting a car for $50 a day and up to $300 trying to get this issue resolved.
Product or Service Mentioned: Volkswagen Of America Car Repair.
Reason of review: Poor customer service.
Monetary Loss: $3000.
Preferred solution: Deliver product or service ordered.