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Volkswagen Of America - No answer. Bad service.

I need a real phone number when people who makes that vehicle is responsible: I only have 90,000 miles on it: never was alerted before about major things. Now my engine is locked up and I think you should of warn me that I will have troubles with oil after 5 years. Well, you never did and I think I am taking you to court!
Customer made 5 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 06.
1.0
Details
Product or Service Quality
#1417245
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Volkswagen Of America - They misinformed me when I tradedin my 2014 Jetta in

The same day I drove off with a new 2017 Tiguan and 4 months later they told me I had damage on the Jetta I turned in and I was over miles I know I was over some miles but I New I had no damage to the car
Company wrote 0 public responses to the review from Nov 26.
#1408596
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Volkswagen Of America - Problems with repairs done on car

Front breaks were done in may or June of 2018, front end alignment done in September, it is now November and my breaks are squeaking and vehicle feels like it is pulling side to side, I have called the dealer a couple of times and no response. I don’t know where to go from here.
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 26.
4.1
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
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Product or Service Quality
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Style and Design
Turnaround Time
Value for money
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Website
Bedford,Massachusetts
#1408217
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Volkswagen Of America - 2018 Atlas SEL VIN: 1V2NR2CA0JC570557
Volkswagen Of America - 2018 Atlas SEL VIN: 1V2NR2CA0JC570557
I leased Atlas 2018 on Oct 12, 2018 from Saint Peters Bommarito in Missouri. The start and Stop equipped on this car is acting up: 1/ Error Start Stop. Happened when my wife drove this car between Oct 12 to Oct 25. 2/ Engine died at stop light with message from the...
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Company wrote 0 private or public responses to the review from Nov 20.
I liked
  • Atlas model
  • Like the design of the car
I didn't like
  • Note receiving any call backs or updates of car upgrades
#1404700
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I was treated very rudely at Galpin VW, and it is not the first time. Saturday 11/17 I went to the parts department at Galpin VW and was working with Jose. I asked him if he had the monster mats for my 2012 Passat SEL Premium. He replied yes we have them. I asked how...
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Company wrote 0 private or public responses to the review from Nov 20.
2.6
I didn't like
  • Service experience
  • Poor decsion making to resolve issues with customers
  • Being lied to about product
#1404429
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I am the only owner of a 2012 Jetta SE (bought it new in 2012). Since Day 1 I have been complaining about the transmission. It shifts hard up, it shifts hard down, it will slam into gears going uphill, it just makes you nervous about driving the car. Every time I...
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Company wrote 0 private or public responses to the review from Nov 14.
#1400614
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Because your recall for the car going crazy electronically will cost me $5000 to fix to replace AVS Module which I didn't have an issue with. We need some help here. Loyal customer of 3 time VW owner. Since the module has to be replaced anyway because of the recall, we...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 08.
Fallston,Maryland
#1396282
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Volkswagen Of America - 2.0T Audi/VW

VW is more than aware this engine from 2011 is GARBAGE. They settled a class action suit. After spending my entire savings and borrowing I had to replace my engine that was barely out of warranty. Now the new engine is doing the same thing. VW is useless *** They want it done at dealer but the dealer wanted 11k to fix it. Was I not suppose to feed my kids? They are disgusting
Company wrote 0 private or public responses to the review from Nov 07.
1.0
Details
Customer service
Diversity of Products or Services
Interest Rate
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Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
#1395518
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I have owned VW cars sir some 20 years, distinct models. The issue is the transformation from "fair service" dealerships into companies overcharging and using deceptive "up" selling services. I will not detail all the times I was victimized. just the latest issue: Of...
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Company wrote 0 private or public responses to the review from Nov 05.
1.6
I liked
  • German engineering
  • Vw engineering
  • Vw german ingeniering
I didn't like
  • Up-selling deception
#1394564
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Contact Volkswagen Of America

Mailing Address:
Volkswagen of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, Virginia 20171
United States
Phone:
(800) 822-8987
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Volkswagen Of America Products and Services

Engine stalled, recent oil change,towed to dealship,engine completely locked up.
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Company wrote 0 public responses to the review from Nov 05.
Anonymous
CBritt1976

Was it a 2.0T engine? They are garbage and there is a class action settlement. I am getting reimbursement but now my new engine is doing the same thing and VW will do nothing ...

#1394416
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