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I have been a costumer of vw for a long time i drove vw long ago back in Europe , Unfortunately for me today i will never buy vw again ! this is why please tell me iam dreaming!!! I have an amazing 2013 Jetta Hybrid sedan such a great car to drive it as a small turbo...
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1.8
I liked
  • Follow up
  • Lady on customer service line
I didn't like
  • Quality of product
#1167380
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Coatzacoalcos, Ver Noviembre 6 2017 Volkswagen International Volkswagen México Distribuidora Volkswagen de México,S.A de C.V. Por este conducto, estoy comunicando la mala experiencia de adquirir un Vehí*** Volkswagen; para lo cual empezare a comentarles detalles del...
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#1126767
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I have been leasing my 2014 VW Passat TSI with for 3.5 years. My leasing experience was pretty good and m salesman was really awesome. I leased my car from Gaplin VW in Van Nuys, CA and felt really comfortable with my decision at that point in time. Throughout my...
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2.5
I didn't like
  • Poor customer servies
  • Poor decsion making to resolve issues with customers
#1130643
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Volkswagen Of America - Froud

Volkswagen Of America
#1114455
Careful with this diler they gave me a car and now they take it away giving me a worse one. According to them they say that the car had greater damage and they signed for minor damage. Beware they are scammers. Especially Javier cared for him and Carlos
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Volkswagen Of America - Very understanding

Volkswagen Of America
#1111288
3.8
Details
Will contact me later Today or Monday
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Volkswagen Of America - Bad car maker

Volkswagen Of America
#1086135
1.0
Details
The key immobilize problem sometimes work on and off
Comment
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Staff

Volkswagen Of America - Worse company EVER

Volkswagen Of America
#1090521
Don't trust them. They sell Junk ...and lie and will NOT stand behind there JUNK
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My 2013 Volkswagen Passat had an recall on the airbag. This makes the third visit to Harper for the SAME Airbag issue. Initially, I was driving and my steering wheel started cracking and popping and then I felt something disconnect and none of my steering wheel lights...
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1.6
I didn't like
  • Harper service desk
#1164927
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I have literally owned more than two dozen Volkswagens of many models including two Touaregs and I always try and buy and/or lease a Slovakian made one… this year I traded in my 2013 Touareg for a 2018 Atlas R-Line. The vehicle has a greatly less solid feel, so much...
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#1165208
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I purchased 2018 Volkswagen Tiguan SE. Not everyone has a smartphone or wants one. To my surprise and disappointment my Tiguan does not have a COMPESS on the instrument panel [Digital clock where the compass was on my TDI]. For last twenty years all mine vehicles have...
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I liked
  • Vw german ingeniering
  • I am waiting to be contacted
#1161510
Reply to reviews
My vehicle has been in and out of the shop since we had the last 4 years. The. It started breaking down on my wife on the freeway and we finally found out that it was the fuel pump module, we paid almost $500 to get it fix, then 2 weeks later it breaks down again. I...
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Anonymous
Anonymous

I’m with you on every issue you mentioned. only thing they ever did to help was have me pay money after money after money out to them and the issue was never resolved very fr...

Anonymous
Anonymous

I had the same issue had to pay out of my pocket to repair Fuel pump then I get the recall and no one’s there to help you keep passing the buck no matter what volkswagon deale...

1.1
#1129044
Reply to reviews
I had to call VW customer service cause we still haven't heard anything about a fix for the recall. We had to buy another car cause the VW was out of commission. I was finally able to get a claim number after I called in and the vehicle is at the dealership now. I was...
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Anonymous
angry consumer

I too am having problems with the fuel pump module, but VW doesnt want to admit thats the problem cause they have no fix. Instead charged me $1100 for a tune up, that of cours...

Anonymous
Anonymous

Did you ever get your Volkswagen to help ou deal with your recall or the fuel pump ? I also have been given nothing but the run around . I’ve purchased two cars for on them Ne...

#1146069
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I’ve bought 2 V wagon from Volkswagen dealers thought after my first bad experience with them I’d be smart enough not to buy another one but the second one is even worse They don’t back there automobiles up and once you drive off the property with the automobile it’s...
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1.0
#1147105
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I purchased a 2018 Tiguan on September 28, 2017. I have never purchased a vehicle other than a GM and liked the Tiguan and the new warranty. After the purchase my credit union called me to inform of the shortage on the payoff. I contacted the dealership by phone...
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1.0
I liked
  • I am waiting to be contacted
I didn't like
  • Poor customer servies
  • No response
  • Being lied to about product
#1126266
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