Latest review first
I wish I could give a raving review about my experience at VW of South Charlotte. Due to Joerg Kuehni, that would be impossible. Nobody likes to give a bad review, that means that they had a bad experience and it affected them in someway. Joerg was so condescending to...Read more
purchase car with 30k like new condition auto, had nothing but problems air bag, alternator,car pulls to right side, new tires aligned 3 times, at the end i was told is no adjustment is vw fault,, battery.traction control, abs, service light, press manifold...Read more
I didn't like
- No care at all for customers
Volkswagen Of America in Richmond, Virginia - No answer. Bad service.
I need a real phone number when people who makes that vehicle is responsible: I only have 90,000 miles on it: never was alerted before about major things. Now my engine is locked up and I think you should of warn me that I will have troubles with oil after 5 years. Well, you never did and I think I am taking you to court!
Volkswagen Of America - They misinformed me when I tradedin my 2014 Jetta in
The same day I drove off with a new 2017 Tiguan and 4 months later they told me I had damage on the Jetta I turned in and I was over miles I know I was over some miles but I New I had no damage to the car
Volkswagen Of America in Bedford, Massachusetts - Problems with repairs done on car
Front breaks were done in may or June of 2018, front end alignment done in September, it is now November and my breaks are squeaking and vehicle feels like it is pulling side to side, I have called the dealer a couple of times and no response. I don’t know where to go from here.
I leased Atlas 2018 on Oct 12, 2018 from Saint Peters Bommarito in Missouri. The start and Stop equipped on this car is acting up: 1/ Error Start Stop. Happened when my wife drove this car between Oct 12 to Oct 25. 2/ Engine died at stop light with message from the...Read more
- Atlas model
- Like the design of the car
I didn't like
- Note receiving any call backs or updates of car upgrades
I was treated very rudely at Galpin VW, and it is not the first time. Saturday 11/17 I went to the parts department at Galpin VW and was working with Jose. I asked him if he had the monster mats for my 2012 Passat SEL Premium. He replied yes we have them. I asked how...Read more
I didn't like
- Service experience
- Poor decsion making to resolve issues with customers
- Being lied to about product
I am the only owner of a 2012 Jetta SE (bought it new in 2012). Since Day 1 I have been complaining about the transmission. It shifts hard up, it shifts hard down, it will slam into gears going uphill, it just makes you nervous about driving the car. Every time I...Read more
Because your recall for the car going crazy electronically will cost me $5000 to fix to replace AVS Module which I didn't have an issue with. We need some help here. Loyal customer of 3 time VW owner. Since the module has to be replaced anyway because of the recall, we...Read more
Volkswagen Of America in Fort Myers, Florida - 2.0T Audi/VW
VW is more than aware this engine from 2011 is GARBAGE. They settled a class action suit. After spending my entire savings and borrowing I had to replace my engine that was barely out of warranty. Now the new engine is doing the same thing. VW is useless *** They want it done at dealer but the dealer wanted 11k to fix it. Was I not suppose to feed my kids? They are disgusting
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