My 2013 Volkswagen Passat had an recall on the airbag. This makes the third visit to Harper for the SAME Airbag issue. Initially, I was driving and my steering wheel started cracking and popping and then I felt something disconnect and none of my steering wheel lights...Read more
This is a COMPLAINT. I purchased a Certified Pre-Owned 2012 Jetta SE from Halmark VW in TN about a year and a half ago and also purchased extended warrantee. I have had an ongoing issue with my horn not working and my windshield washer fluid pump not working...Read more
My 2010 CC has tire problems since 22K mi. I replaced the original equipment tires with Michelins and have sine replaced another set. The service manager at my local dealers said it was the "performance axel" on the rear. It chews up tires. "There is no fix, just...Read more
February 7, 2014 I am writing this email to ask for some help. In 2009, I purchased a Volkswagen Routan. We had various problems with it in the first year and were able to have it “Lemon Lawed”. The company offered us a new 2010 Routan, and against my better judgment,...Read more
I traded cars with Hallmark VW of Cool Springs (Tn) and it was the most DISHONEST transaction EVER. They knowingly sold me a car with MAJOR transmission problems, and didn't care, I had to dispute the charge on my card to get a refund, NEVER received the title of my...Read more
Well, when many people told me not to buy a Volkswagen, I simply ignored them and thought, "they are a ford/Chevy die hard fan, what do they know?" Turns out, then know a lot! I bought my 2002 Volkswagen Beetle Turbo off of an old couple. They wanted to sell it so they...Read more
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