I'm Suraj Kancharla, an International student attending grad school in California. I bought an '03 passat in '13 and been looking after it with a lot of care - regular oil checks, fixing all minor problems on time (although it hurt my pocket).
I saved money to buy this car as volkswagen is a trusted brand and this particular car was well maintained by its previous owners too (super clean Carfax). So, today i got my car serviced and was driving back home then suddenly i heard a wierd noise and noticed white smoke of of the hood. Luckily, my instincts kicked in and i jumped out of the car and in under a minute it was in flames. The front part of the car is charred and beyond repair.
Volkswagen, you just burned my money and your value as a car maker. I'm totally aware of the amount of time, energy and resources you guys spend in making cars, some of them are remarkably safe and yet you have made some cars which are totally flawed and even dangerous.
Now that i lost my car, my money and a source of income from the job i drive to. I just want to say a big thanks for the volkswagen family for ruining it for me.
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