We keep our cars up to date and well kept.
Our car burned through so much oil, that the engine just shut down and stopped working.
Volkswagon does not care and will not help out AT ALL.
I would NEVER buy another Volkswagon product again.
They do not stand by their own product.
They are extremely UNETHICAL .
They did not even care about what they sold us. The car is in impeccable shape, except for the engine they provided.
Its the worst product going. Toyota and Honda would never treat their customers like this.
Product or Service Mentioned: Volkswagen Of America Customer Care.
Reason of review: Bad quality.
Monetary Loss: $7000.
Preferred solution: Let the company propose a solution.
I didn't like: Poor decsion making to resolve issues with customers, There was no effort to help.